Cleaning Up

In about 6 hours we'll start a new year and I'm cleaning up my files. So yes, I'm gonna flood your inbox, hehehehe.. I'm spending new year with Ryan and his family. They're all outside getting ready for videoke and I'm alone eating spaghetti thinking of my family. But now's not the time to be melodramatic. Langga and I will be celebrating our anniversary in two days so that's something to look forward to. Here's a pic he edited, ahihhihihi.. Me like it!

I don't know what to write anymore so lemme just greet y'all..

HAPPY NEW YEAR!!!

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Me? Maldita?

God! I'm sooo sleepy. Today's supposedly my rest day but because of the swap for my new year off, I have to come in to work at 12mn. And I got a call from OPS informing me that starting tomorrow, I'll be coming in at 1am. So that means I'll handle my first official A-Bay team. I'm excited and scared at the same time. We'll see.

I hate Ryan! We both agreed I'll come here at their house despite the fact that I'll be working later and I will not sleep but he'll keep me company because even after several years of sleeping over, I'm still a li'l shy when his parents are here. They stay in Bohol. But he left with his dad and brothers to get more car stuff and he hasn't been home since 4-5pm. Ugh. I'm sooo sleepy but I don't wanna sleep. Because he's not here yet. But he remembered the wallet I wanted to buy and gave it to me as a christmas gift while I didn't get one for him, hahahaha! Wait! I think that's the car. Gotta go.

By the way, I had to smile at Ann's (our CARE trainer) blog. I didn't know I come across as maldita, hehehehe..Ü

On a lighter note, I had CARE Training for Team Soc and believe me, they made a very big difference. I was broken the whole time I was training them because I was still bothered about me and "S". Yet thanks to my trainees (Yuan, Sharpey, Elaine, Rhiza to name a few) who made the whole experience worthwhile. I had diversion and all I had to do was laugh all the heartaches out. I was also thankful because my impression people changed. Like Clau, I've always seen her as sooooo "maldita." Detestable! Difficult! Who would look at you with her glaring stare and you'ld melt and die that instant. In truth, she is really one hell of a personality but I realized, she's just more like me and we somehow think a like. And I figured, we can really be good friends. :) It made me realize that the saying "first impressions NEVER last" holds true. What you perceive of people doesnt have to be their reality. It takes a lifetime to fathom the unknown. Like one of the Johari Quadrants, we have a FACADE and oftentimes, this is misinterpreted. :)

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Shit Happens..

While moms are frantic about what they're cooking.. While dads are busy thinking about what liquors they should get.. And while children are pre-occupied about their fingers being still complete by new year.. I, on the otherhand, for not being able to go back to sleep (thanks to my stupid college teacher who made me laugh like there's no tomorrow with his texts) just deliberated whether I should wear red or black. I decided on the latter. It's a dark day anyway for me and my family who bombarded me with text messages earlier today asking me to at least try and come home for new year. While I was able to negotiate a swap with an Ilonggo fellow officer to have a new year off instead of christmas (thanks to those who had it approved in less than an hour!), cringe at the thought of squeezing in a non-aircon bus for an 8-hour travel.

I cried myself to sleep earlier for two reason. First, one of my previous agent was advised to resign (or terminated, I'm not quite sure what happened after I logged out) and I felt responsible for it. God knows I was not thinking of filing an incident report. I don't want to go into details though. I felt really bad for somebody losing his job a day before christmas. But rules are rules and unfortunately, I'm in a position where I sometimes have to be insensitive to make sure these rules are followed. Sigh. Shit happens.. Even on christmas..

Second, I terribly miss my family and it sucks to be away from home during the holidays. Worse, I'll be working. It's almost 8.30pm and I'll login at 10pm. I decided to be early 'coz being alone in my room makes me want to get a knife and slash my wrist.
But wait, there's more! I got a free ride on my way here. I hailed a habal2x and even demanded angrily to drop me in front of McDonald's when the driver said he can't. I wished the ground swallowed me whole when he said when I was about to pay, "cge lang, wala man ko namasahero, maayong pasko.." Unsa ka liki! Ulaw to the highest level!!!

MERRY CHRISTMAS EVERYONE!!!

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Score!

While I was with GR, I was earning more than what most people at the age of 25 do. When the company closed, I had to go back to the call center industry and settle for a lower (way lower) pay. I told myself I'll get a promotion within my first 6 months in the company but I never thought of it as a realistic goal. I was taking my break about 2 weeks ago and chanced upon two coaches and they presented me with a proposition. A recommendation actually. The thought of going up against a tenured QA for a new position was intimidating but the offer was too hard to resist. After a couple of days of deep thinking and asking around, I decided I'd apply. I had to do a demo and go thru a panel interview with the bosses but with the support from 99% of the management team, my confidence was secured and so I think I nailed the interview. Last December 16 (my rest day), despite the dropping of hints and assurance from a lot of people that I'd get the position (and threat that they'd kill me if I don't), I was still surprised to get a phone call at 6.30am from one of the coaches saying my promotion was announced and the office errupted with cheers. As to why people were extremely pleased with my promotion, I'd rather not say or I might get in trouble, hehehehe.Ü But anyway, I'm happy. I'm now an Academy Bay QA. Yes, still a QA but I'll be handling agents during their nesting period as what it's called in most contact centers. So that means, lots and lots of pre-shift and post-shift meetings, erratic schedule and stressful/clueless agents. I think it'd be a challenge adjusting to the shifting schedules almost every week but I think I can handle it. Effective last night, I transitioned from 2am to 12midnight (for now).

I'd just like to express how painful it was to say goodbye to doing side-by-side and remote evals for my old team. I'd miss screaming at them when they're too rowdy during the meetings, the annoyance when they don't follow my rules with their maint forms, the being proud or frustrated with their quality, my being pissed off with their ABSENTEEISM, etc, etc. They made me cry last time when they told me they'd outcast me since I'm no longer part of the team but I cried even harder with their replies to my semi-farewell text message. We'd be on the same floor but then I'll be too pre-occupied to laugh at their crazy antics. Sigh. The sacrifices we have to make to move up..

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"Yaya, You're Such a Loser!"

I had to take a bath early today bcoz my bf said we'll go to the car shop to get some more stuff only to sit here and wait until his brother decides to wake up. Ugh! I thought we had to accompany the latter's moronic girlfriend in her nth attempt to be hired in a call center. Did I ever mention how I hated this girl? A typical probinsyana who I would have gladly helped if not for the fact that she's a trying hard cosmo girl who doesn't even know how to spell ENTRANCE - she spells it out as INtrance. She came here with a few thousand with intentions to finish school in USJR. I mean, how in the world can she survive with only her savings from being a pharmacy assistant with food, fare and tuition fee to worry about? I don't want to be mean and I had every intention to help her out of pity at first but she's been really, really, really annoying. She converse in broken english almost anywhere. Last time we were in SM, I made a crane origami while she, my bf and his bro were talking, to avoid laughing at her bad attempt to sound profound. My very kind bf gave her the crane and while she's HOLDING IT she asked, "What's that?" I had to pinch myself to avoid making any comments. I told her "it's a crane" and she gave me this blank stare and said, "ha?" I said again, "a crane" - still the blank stare. Then annoyed I blurted out, "crane.. langgam bah!" and that was when she smiled and said.. "aaahhh.." My God! Dili ko libakera pero iyang nawong nang invite jd og libak! I can no longer count the times she embarassed herself unconsciously not only with me and my/her bf's sister around but also with our friends. According to my bf, one time while talking about a posh resto somewhere in Banilad, out of nowhere she asked, "tag pila ang serving didto?" They diverted the convo and instead talked about free drinks in call centers. I don't know why she really feel the need to butt in.. she said, "bitaw noh, pati mga applicants libre drinksES" and that was not a joke for her! Seryoso cya! Ginoo ko mamatay ko niya! If she's not trying hard and annoying, I would have found it funny pro makasapot najd cya. Seriously, you wouldn't want to be near her! And take that from me na taas pasencya sa ing.ana.. Well of course, it's different when I'm in the office and I'm listening to my agents, hehehehe.Ü

She's been out of school for about 2 months now and my bf was shocked to see her with a big bag yesterday and we all think she'd probably stay here at their house for the meantime while looking for a job though Ryan's bro haven't said anything yet. Whenever I'd sleep over here, I'd put my bag in one room and arrange my things neatly in one place. Last time, Lyn2x was shocked to see her clothes hanging neatly in one of the family's cabinet, and one bag in each room. Kapal kaayo! I've been sleeping over for 3 years and I've never even thought about that. To think wala pa cla 1 year. Unsa ka baga'g nawong!

What I don't understand is why she's desperate about working in a call center! If not for the fact that I respect my bf's brother, I'd really walk up to her and tell her she's wishing for snow in hell. She's good with numbers and I asked Ryan to tell his bro I recommend she try applying in SM maybe as a cashier. You know, start small. But we just respect her bf a lot that's why we keep this to ourselves. I just hope she doesn't get into my nerves too much or I might just tell her off. She called my bf's sister one time to ask for the qualifications in Western Wats and the latter said, "ahh strikto na cla sa grammar and diction.." to that she replied, "ahhh diction, mao na ang synonym noh?" D ka malain?! While we were watching Sex and the City movie, she continuously commented about anything and everything much to me and their sister's annoyance. Then I asked her, "have you watched any of the episodes?" and she replied, "wala" Worse, she started talking about the movies she had seen. Samok jd kaayo cya. I mean, if naa pa na cya remote, akng na cya patyon! Pag fiesta, while jamming with the guests, she was singing at the top of her lungs, "perhaps love is like a RISTING PLEASE.." Aaaaaaaarrrrrrrrrrrrggggggggggggggghhhhhhhhhh! I don't even know why I'm wasting my time and blogspace talking about her.. I secretly hope she reads this 'coz I know she wouldn't dare confront me anyway. Sigh. Lyn2x, the sister, asked her bestie to sleep over and the first thing she asked, "mao na inyong maid?" Loser kaayo noh? Please just let me rant. Kay gsapot jd ko pag ayo rn! She got in the Call Center Academy and is very proud to have been a trainee for a 100-hour chuva. A friend who used to teach there said, "Clau, kung didto ka m.work, manglabay jd ka'g bangko ky pathetic kaayo mga tawo didto" and yes indeed, pathetic kaayo cya and annoying at the same time. One time, she was doing something with her nails and she asked with this clueless look, "naa kaha Dell na account diri Cebu noh?" and my bf said, "Dell bitaw ko.." and she was like "HA?!?!?!?!" I had to pause the PSP and with usmod, I asked - "ngano naa kay kaila sa Dell?" and she said "wala.. naay outbound?" I really think she compiled all the words related to call centers to make her sound knowledgeable about the industry. Ay ambot nalng, kapoy na type. Gsapot pajd ko! Undangan na ni nako woi! Bwisit cya!

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Good Luck, Trainer..

We had our company christmas party last Saturday at CICC and unfortunately, I was so tired from work that I forgot about my digicam. The pictures I have were taken at Elaine's place. Her friend Bienne took care of our hair and make-up and he happens to be a former team8 from PS. I was just so exhausted coming to work at 1.30am and logging off at 11.30am, going home to take a bath and went to the parlor to meet-up with Charie for manicure-pedicure with heavy rain pour. Then on to Elaine's place where we waited until the former, Jeff and Yuan got all dolled up. Charie and I arrived at CICC almost 7pm already - tired and hungry. I think the party was a bore.. Without some of the nice broadway performances, Yuan's winning the Elle Award and the picture-taking after the party, I wouldn't be excited to see the pictures... I guess I didn't enjoy it as much as the others, because I was sooo sleepy. Anyways.. The company gave away lots and lots of hams and canned goods and cheese. Most of us came back to get more and they didn't mind. I gave one package to my landlady and the rest here at Ryan's house. And a couple of hours ago, I cooked my first meaty spaghetti. Thanks to ePerformax for the free ingredients! LOL!

Tomorrow night we'll have a team training and I can't wait for us to get together for 4 days of fun and learnings. I wish the trainer (I'm not yet sure who) can read this --> I strongly suggest you get yourself some aspirin. My team is unbelievably rowdy and noisy. As in, pwerte jd ka mga sipat! And I'm not saying that only because it's my team and it's human nature that we should be proud of it, but if I had been in another team, I'd say exactly the same to this group. When I started with them, there were 4 gays and 4 lesbians, 2 niggah's (Ken and Charie) and the rest were girls with attitudes. Now I only have 2 gays, 2 lesbians, 1 niggah, 3 guys, 4 preggy (d ko m.saba kinsa ang usa, hahahahahaha!) and 6 girls - of course, me and their coach Socie. But with Yuan and Rhiza alone... with their unforgiving insults towards Charie.. the trainer will have a hard time taming the group. Good luck, trainer!

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Human Tetris

Can anything be harder than this? Crazy and funny! Search YouTube for more.

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My New Crib

I finally found a new place and I'm loving it! It was very exhausting but my bf and I was able to move everything out of my old pad and on to my new place in less than an hour. It's a 7-minute walk away from the office and I'm very excited about adding a few more accents in the room to make it more "home-y" like bean bags probably 'coz the room is very spacious. I was planning on sleeping Japanese style but they still don't have a place to dump the ugly bed. My landlady is Ilongga. And Ryan is very happy about the fact that she does not allow smoking (her hubby passed away March this year due to lung cancer - their previous business was poultry so that could have been one of the reason also). Here are some of the pictures..

I don't know if this is for long but Ryan and I share the same RD now. That means more quality time, hehehehe. But I don't know where he is right now. I'm alone watching random videos in YouTube yet again. I think I stink already so I'll take a bath now. By the way, to those waiting for the new pix and videos.. I've already uploaded it in Multiply. Click HERE.

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